Lauren Richardson Law, PLLC Privacy Policy

1. Introduction

Lauren Richardson Law, PLLC ("we," "us," or "our") operates the website located at https://laurenrichardsonlaw.org/ (the "Site"). We are committed to protecting the personal information you share with us and being transparent about how we use it.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you. By using our Site and submitting information through our contact forms, you agree to the practices described in this Policy.

2. Information We Collect

We collect information in the following ways:

Information you provide directly: When you submit our contact or consultation request form, we collect your full name, email address, and phone number.
Automatically collected information: We may collect standard analytics data such as your IP address, browser type, operating system, referring URLs, and pages visited, either through our hosting platform or third-party analytics services (e.g., Google Analytics).
Cookies and similar technologies: Our Site may use cookies and similar tracking technologies to improve user experience, analyze traffic, and remember preferences. You may configure your browser to refuse cookies, though certain features of the Site may not function properly as a result.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiry and schedule legal consultations
To send you appointment confirmations, meeting reminders, and follow-up communications
To send SMS marketing messages, where you have provided explicit consent
To improve the content and functionality of our website
To comply with legal obligations and maintain business records

4. SMS / Text Message Communications

Lauren Richardson Law, PLLC may send text messages to individuals who have provided their phone number and granted consent via our website contact form. We operate the following SMS programs:

Marketing Text Messages

We may send marketing-related text messages, including firm updates and promotional content, only to individuals who have explicitly opted in via our website form. Message frequency may vary.

Non-Marketing Text Messages

We may send non-marketing text messages related to appointment confirmations and meeting reminders to individuals who have opted in for such communications.

Your SMS Rights and Choices

To stop all text messages from us, reply STOP to any message you receive from us. After opting out, you will receive one final confirmation message. No further messages will be sent unless you re-enroll.
For help, reply HELP to any message, or contact us by email at [email protected].
Message and data rates may apply depending on your mobile carrier and plan.
Message frequency varies based on your interactions with our firm.
No mobile opt-in data or consent information will be shared with third parties for their own marketing or promotional purposes.

5. Sharing Your Information

Lauren Richardson Law, PLLC does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

Service providers: We may share information with trusted vendors (e.g., email or SMS platforms, scheduling software) who assist in operating our firm, subject to confidentiality obligations and under agreement to use your data only as directed by us.
Legal compliance: We may disclose information if required by law, court order, or governmental authority.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to continued protection under this Policy.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise these rights, please contact us using the information provided in Section 11 below. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law.

8. Cookies & Tracking

Our Site may use cookies to enhance your browsing experience and gather information about Site usage. Cookies are small text files stored on your device. You can set your browser to decline all cookies or to indicate when a cookie is being sent. Please note that some features of the Site may not function correctly if cookies are disabled.

We may use Google Analytics or similar tools to understand how visitors interact with our Site. This data is aggregate and does not personally identify you. You may opt out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout.

9. Children's Privacy

Our Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information. If you believe we may have collected such information, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Firm: Lauren Richardson Law, PLLC
Email: [email protected]
Phone: (352) 832-9821
Website: https://laurenrichardsonlaw.org/